Showing posts with label The Down Side Of Great Expectations For Travel. Show all posts
Showing posts with label The Down Side Of Great Expectations For Travel. Show all posts

Monday, July 28, 2014

The Down Side Of Great Expectations For Travel

It seems that when we engage a travel service provider, be they a giant cruise line or a taxi driver, the experience can go one of three ways. It is not good when a travel service provider falls short of the expectation set, but acceptable ways to react are predictable. More here: The Down Side Of Great Expectations For Travel